Natural Locs Hair Salon

Loc In Your Natural Beauty

Salon Etiquette

Please be on time for your appointment.  We allow a 15 minute window for lateness. After 15 minutes there will be fee of $5.00 per every 15 minutes up to an hour.  After an hour you will need to reschedule your appointment. 

If you make an appointment but fail to show up with no courtesy call this is considered a NO SHOW.  If this happens and you make a future appointment, you will be charged a $25 courtesy fee on top of your regular fee. This is unfortunate....but it's done to prevent NO SHOWs.

If you need to cancel your appointment the sooner the better.  There are other clients who may be waiting for a spot to open and it's very courteous to call before hand if you willl not be able to make your appointment.  The same goes for your stylist.  If for some reason they cannot be there for your appointment they should contact you in enough time for you to make other arrangements. Please make sure they have your correct contact information.

Please look at your style to make sure you like it before you leave. This allows your stylist the opportunity to fix anything not to your liking.  If you leave, we cannot be responsible for unseen circumstances that may happen. At this time we offer NO REFUNDS after you have left the premises.

Please try to refrain from bringing friends/family with you to your appointment.  The salon area can get very congested and we want to ensure that we have enough seats. If you choose to eat in the suite please be sure to clean up behind yourself. 

Please do not allow your children to run/wander through the salon. They could get hurt by slipping and falling. We do NOT have carpet.

Please try to watch your language in the salon to the best of your ability. Sometimes we have children in our presence so please use discretion with your words.